Initial Disclosure Document

This website (the “Website”) is operated by We Can Finance Ltd ("we", "us" or "our"). We are a company registered in England and Wales under company registration number 12817070. Our registered office is located at Cambrian Complex Ystrad Road, Fforestfach, Swansea, Wales, SA4 3HJ. This information relates to the activities undertaken by We Can Finance Ltd


About our Financial Services
The Financial Conduct Authority

The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

What products do we offer?

We are a credit broker, not a lender. We can introduce you to a limited number of lenders.

Commission Disclosure

We receive our income through our panel of funders for the introduction of customers and who use our services, resulting in the entering into an agreement which is regulated by the Consumer Credit Act through our panel of funders. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). This will not affect the rate you are offered or the amount you will pay back. The lenders we work with could pay commission at different rates.

We are required to disclose the existence and nature of commission and upon request the amount of commission we receive for the introduction of a Credit Agreement.

A Customer may ask for commission disclosure at any time up until the agreement is set live. In line with our company policy.

Other Finance Facilities

You may be able to obtain funding for your purchase from other providers, and you are encouraged to seek alternative quotations and details of their products by researching on the high street, in the media and online

Understanding our products and documents

You should carefully consider the amount of time you need to review the information and documentation with which you have been presented, and ensure you understand your commitments under the agreement. You should also consider if it is advisable for you to have someone you know to help you make your decision. This is particularly important if you have any health issues, difficulty in understanding information, or there have been any recent life events that could affect your ability to fully understand the information and documentation. Please advise us if this is the case, and we can then proceed with your requirements in the most appropriate way.

Affordability

You should assess the monthly payments you are required to make throughout the agreement and ensure you are able to meet these and other obligations you already have without suffering undue hardship. If you are aware of any future events that will affect your ability to meet these payments, you should ensure the finance provider is informed immediately.

Your credit rating could be adversely affected if you do not make payments when due, which could make it harder or more expensive for you to access finance facilities in the future.


Who regulates us?

We Can Finance Ltd (FRN 960504) is an Appointed Representative of The Compliance Guys Ltd who are authorised and regulated by the Financial Conduct Authority. You can check this information on the FCA register by visiting www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.


What to do if you have a complaint

We Can Finance Ltd (FRN 960504) is an Appointed Representative of The Compliance Guys Ltd. Therefore, you have the option of referring your complaint to our principal on the contact details provided below.

Address:
The Compliance Guys Ltd Office 28
Cleveland Street
Wolverhampton
West Midlands
England
WV1 3HT
Telephone number: 01902 475 321
Email address: [email protected]

If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. If you cannot resolve a complaint with us, you maybe entitled to refer it to the Financial Ombudsman Service, whose contact details are set out below:

in writing: The Financial Ombudsman Service, Exchange Tower, LondonE14 9SR
by telephone: 0800 0234567
by email: [email protected]
website: www.financial-ombudsman.org.uk

Confidentiality and Data Protection

Throughout the process of administering services for you, we will need to collect personal information from you and pass this information to one or more third-party organisations in order for them to supply any services you request. This may include passing this information to one or more potential lenders or credit brokers to enable them to make a credit decision. These lenders may use your information to conduct an affordability and credit worthiness assessment and will do so using the consent given by you. This may include sharing your information with credit reference agencies and other companies for use in credit decisions and fraud prevention. For full details of where your information will be sent, and the purpose for doing so, or to cancel your consent for the processing of your personal data, please contact us. In cases where your initial application may be refused by the most suitable lender, your application may be referred to other lenders or credit brokers, who may also share information with credit reference agencies in order to assess your application for finance. Those lenders or credit brokers will not use your personal information to provide you with promotional or marketing material, unless you opt-in to receive this material directly with them.

A copy of our privacy policy, which details how your information will be processed and your rights, is freely available upon request.


Products Offered
Personal Contract Purchase Hire Purchase Personal Loan Conditional Sale
Ownership options
You have the option to own the vehicle at the end of the agreement if you pay the Guaranteed Minimum Future Value Payment. Alternatively, you can hand the vehicle back to the finance company at the end of the agreement. This may protect you from higher than expected depreciation levels.In some circumstances, if you have problems with the vehicle, you may be able to refer these issues to the finance company.
Ownership options
You have an option to own the vehicle at the end of the agreement. You are the registered keeper, but the finance company remains the owner until the finance is paid in full. In some circumstances, if you have problems with the vehicle, you may be able to refer these issues to the finance company.
Ownership options
As the finance is not secured on the vehicle, you own the vehicle once purchased. You can sell the vehicle at anytime without having to pay the finance in full at the point of sale.
Ownership options
You are the registered keeper, but the finance company remains the owner until the finance is paid in full. Once the finance is paid in full, you automatically become the owner of the vehicle. In some circumstances, if you have problems with the vehicle, you may be able to refer these issues to the finance company.
Restrictions/potential extra costs
A limit is set on the annual mileage of the vehicle. If you exceed this limit and want to return the vehicle at the end of the agreement, you will pay excess mileage charges. If the vehicle is damaged, you may have to pay damage costs if you hand the vehicle back with damage. Because you do not pay all the amount borrowed in equal instalments during the term of the agreement, you may pay more interest when compared to a HP agreement for the same term. You cannot sell the vehicle until the finance has been paid off in full. You will need to service and insure the vehicle in line with the terms of the agreement.
Restrictions/potential extra costs
There are usually no mileage restrictions, though you will need to check your agreement. Excess mileage charges will not apply. You can not sell the vehicle until the finance has been paid off in full. You will need to service and insure the vehicle in line with the terms of the agreement.
Restrictions/potential extra costs
There are no restrictions on how you maintain or use the vehicle as the finance agreement is separate to the vehicle, i.e. the loan is not secured on the vehicle. However, you may have less protection than with a hire-purchase or lease agreement, where you can refer certain problems with the vehicle to the lender.
Restrictions/potential extra costs
There are usually no mileage restrictions, though you will need to check your agreement. Excess mileage charges will not apply. You can not sell the vehicle until the finance has been paid off in full. You will need to service and insure the vehicle in line with the terms of the agreement.
Payment and equity
A Guaranteed Minimum Future Value (GMFV) is set which reflects the value of the vehicle, taking into account the age and mileage at the end of the agreement. This amount is not paid off during the term of the agreement, and therefore you may benefit from lower monthly payments during the term of the agreement and/or a lower deposit. However, this may result in you having lower or no equity in the vehicle at the end of the agreement if you decide to hand back the vehicle or part exchange it. As you pay the finance at a slower rate due to the GMFV not being paid during the term of the agreement, this could increase the likelihood of you owing more money than the vehicle is worth if sold before the end of the agreement.
Payment and equity
Flexible terms may allow you to finance the vehicle over a longer period than leasing and PCP. By increasing your deposit, you will lower the monthly payment. As the amount borrowed is paid off in equal instalments during the term of the agreement, it is more likely you will have a higher amount of equity than a PCP agreement for the same term. However, if you decide to sell the vehicle before the end of the agreement, you will have to pay the agreement in full (less an interest rebate) which will reduce the amount of equity you have in the vehicle and particularly in the early stages of the agreement could mean the vehicle is worth less than the amount of finance outstanding.
Payment and equity
Flexible terms may allow you to finance the vehicle over a longer period than leasing and PCP. By increasing your deposit, you will lower the monthly payment. As the amount borrowed is paid off in equal instalments during the term of the agreement, it is more likely you will have a higher amount of equity than a PCP agreement for the same term. However, if you decide to sell the vehicle before the end of the agreement, it is advisable to pay the agreement in full (less an interest rebate) which will reduce the amount of equity you have in the vehicle and particularly in the early stages of the agreement could mean the vehicle is worth less than the amount of finance outstanding.
Payment and equity
Flexible terms may allow you to finance the vehicle over a longer period than leasing and PCP. By increasing your deposit, you will lower the monthly payment. As the amount borrowed is paid off in equal instalments during the term of the agreement, it is more likely you will have a higher amount of equity than a PCP agreement for the same term. However, if you decide to sell the vehicle before the end of the agreement, you will have to pay the agreement in full (less an interest rebate) which will reduce the amount of equity you have in the vehicle and particularly in the early stages of the agreement could mean the vehicle is worth less than the amount of finance outstanding.

Finance Providers

The finance providers we predominantly work with are: